Professional Development Certificate Program
Our Professional Development Certificate program offers faculty and staff the opportunity to enhance their skills, knowledge and abilities through the development of organizational competencies. Complete the PDC enrollment form to enroll. Keep track of the course you take using the PDC transcript checklist (search VCU HR forms). Register for classes at training.vcu.edu. Program advantages include:
- No required or elective courses. Participants earn their certificates based on the number of hours they complete in the new program. You and your manager decide which training workshops are best suited for you and/or your staff needs.
- Course content focuses on achieving certain organizational competencies.
- All open-enrollment courses and some departmental workshops count toward the Professional Development Certificate.
- Three progressive levels allow for continued skill development.
Organizational competencies are a cluster of related knowledge, attitudes and skills that impact a major part of one’s job. All certificate program courses are designed around competencies that allow participants and their managers to select courses based on individual performance plans. This sampling of available course offerings is subject to change.
Change and transition
Understanding the processes and events that occur when the organization evolves. Topic areas include change management, managing people during times of changes, and stages of transition.
Understanding how to look at situations from different perspectives. Topic areas include collaboration, innovative thinking, creative problem solving, and developing a creative environment.
Meeting and exceeding the needs of the organization’s customers. Topic areas may include active listening, telephone skills, stress management, service recovery, working with difficult people, and customers.
Understanding the value of a workforce that reflects the variety and multiculturalism in today’s society. Topic areas may include identifying and dealing with stereotypes, cultural and workplace diversity, understanding cultural forms, and creating a comfortable work environment.
Understanding how staff manage themselves and how they interact with others. Topic areas may include goal setting, delegation, communication, conflict resolution, time management and project management.
Understanding how to utilize specific skills to motivate a group to achieve organizational goals. Topic areas may include coaching, strategic planning, motivation and empowerment, reward and recognition.
Understanding the mission, vision, culture and values of the organization. Topic areas may include vision, mission and goals, strategic planning, organizational process, recognition programming.
Using continuous quality improvement processes to stay competitive, productive and focused. Topic areas may include critical thinking, benchmarking, business process design, and measuring customer satisfaction.
Understanding the processes that help develop and maintain an effective staff. Topic areas may include team dynamics, facilitation, consensus building, problem solving and conflict resolution.
Understanding the various technical resources available and how they can be applied to increase efficiency and productivity; important policy issues and their application to the work place; and financial matters as they relate to departmental and/or organizational effectiveness. Topic areas may include EEO/AA policies and procedures, fiscal reporting, human resources, labor management, assessment, safety regulation and PC applications.
Frequently asked questions
Participants work in three progressive levels toward the certificate in professional development.
- Level One: awarded after 55 hours of training
- Level Two: awarded after an additional 25 hours of training (total 80 hours)
- Level Three: awarded after an additional 30 hours of training (total 110)
Please note that classes taken prior to program enrollment do not count toward the certificate.
Participants may apply a total of 30 percent of hours taken in HR-facilitated departmental training or from workshops taken outside of VCU to the Professional Development Certificate Program (PDCP), pending they can provide a training session certificate or an email confirmation of attendance from the training sponsor (i.e., the department or company offering the training). The documentation should include:
- Class name
- Date and time
- Verification of completion
- Sponsor name
Note: CommonHealth courses or courses not geared specifically toward career development (i.e., orientation, duplicate classes, etc.) do not count toward certificate credit hours.
VCU faculty and staff are eligible to participate in the Professional Development Certificate Program (PDC).
Most courses are available at no charge. A department budget code is required to register for seminars with a cost.