About the Role

Reporting to the Associate Vice President for Student Financial Services, the director of the Student Financial Management Center (SFMC) assists VCU in achieving its culture of care and responsive services that support student engagement, prosperity and a sense of belonging. The director is responsible for helping to increase student enrollment, retention and success through leadership and oversight of front-line services to answer financial aid questions, provide financial literacy, discuss how to pay for college, answer questions about tuition and fee payments, fee payment due dates, installment payment plan option for both prospective and current students. 

This position brings management expertise in creating partnerships and lasting relationships with other university offices such as academic advising, admissions, residence life, student affairs, university registrar, TRIO, transfer center and academic support units. This position will help eliminate administrative barriers by directing students to other campus-wide services or help resolve cross divisional account challenges students may experience.

How to Apply

VCU’s Executive Search Team is assisting Virginia Commonwealth University in this search. Application materials should be submitted to the VCU job portal located at the link below:

Director of the Student Financial Management Center