HR service and support tool
VCU HR utilizes a robust self-service ticketing system for employees to submit HR service requests, search HR information, and find answers to questions. This system provides easy access to HR teams and a real-time look at the timeline of a service request. The new system is designed to highlight the "human" in human resources at VCU.
Access the ticketing system at go.vcu.edu/hrsupport.
For more information: Cherwell HR Customer Support Portal: Quickstart Guide
Use the ticketing system to:
- Submit HR service requests
- Connect with HR teams
- Ask questions
- Find answers
- Read HR knowledge base articles
- Learn more about HR programs
- Request access to HR systems
Email email@example.com or call 804-828-0177.