HR service and support tool

VCU HR utilizes a robust self-service ticketing system for employees to submit HR service requests, search HR information, and find answers to questions. This system provides easy access to HR teams and a real-time look at the timeline of a service request. The new system is designed to highlight the "human" in human resources at VCU.

Access the ticketing system at go.vcu.edu/hrsupport.

For more information:  Cherwell HR Customer Support Portal: Quickstart Guide

Use the ticketing system to: 

• Submit HR service requests
• Connect with HR teams
• Ask questions
• Find answers
• Read HR knowledge base articles
• Learn more about HR programs
• Request access to HR systems

Questions?

Email askhr@vcu.edu or call 804-828-0177.